Social media has given the everybody in the world the chance to connect and keep connected. It’s a great place to meet friends, find old colleagues and develop new friendships. No matter how ‘free’ some people feel on these sites, the truth is, people you meet on them should be treated like they would if you met them in person.

Keeping good online etiquette when on these sites is extremely important. Here are some things to remember.

• Be clear and honest to avoid misinterpretation.  The thing with social media is that it’s so easy to be understood.  This isn’t something you would want to  happen since it can cause a lot of loss especially if you are a business using online marketing. Make sure everything you say on these sites is clear and true.
• Say please and Thank you. Whenever somebody shares something that is in your best interests, remember to thank them. People have to feel appreciated and a simple ‘thank you’ may be all they need. In addition, it shows that you notice and aren’t only after what you can get from them.
• Keep your fingers in check. Always think before you comment or say anything on these sites. It usually takes a single careless comment to ruin relationships for good. Try and avoid using these sites as your personal outlet and keep things professional.
• Expand your network. Do what you can to expand  your circle of friends. This will have a huge impact on your ratings and reputation.

Online social marketing is a very effective marketing method to employ but can also be used against you if you aren’t careful. In order to keep your online reputation up, you must keep good manners and maintain proper etiquette online.

Additional tips can be found here.

Social media has indeed become a very powerful tool being used by businesses both big and small businesses. Traditional marketing alone has become seldomly used by companies these days. Still, there are many ways in which traditional methods still have an edge. One of these is when it comes to regulation. Newspapers, TV and other sources of media can be controlled to some degree. Even when customers don’t like what is being advertised, their opinions can’t really have such huge effects.

When it comes to social media, there is no controlling what and how news is spread. This can be a good thing if it is in favor of your business. The problem arises when comments are negative. One unhappy client simply needs to post something negative on their site and in minutes, your ‘bad’ reputation is is spread. Shrugging off such a spread as ‘temporary’  can be dangerous. Companies must act so that they can control how this news is spread.

One very important thing to consider is how you talk to your customers on these social media sites. Talking ‘at’ them gives a selfish impression that won’t be good at all. Your customers will think of you as simply a company trying to get something from them. A better way to interact is to talk ‘with’ them instead. Try and direct these converstations to involve  youself but also be a good listener.

The way news spreads on social media isn’t always a bad thing. In fact, many defects have been identified because of customers’ complaints on these sites. The key here is to build your integrity online and get your customers to trust you.

Marketers must find creative ways of directing these conversations, involving themselves, and, most importantly, listening to what’s being said.  Using this information, adjustments can be made to more effectively serve buyers’ needs.

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Internet rage has come to a totally new level thanks to social media. Comments that are full of obscene language, derogatory terms and all the foul speech you can think of.  If you are a company using social media to get clients and get those sales up, is internet rage good for your company? Here are some things to think about:

It’s more of a protest. When people express their disgust on something posted on your wall, it’s not like they’re just being bad. Usually, they do have valid reasons behind these comments. Social media has therefore become a place people can protest about anything they want without worrying about facing any consequences.  Is this good for your company then? Well, since many people who share the sentiments will ‘like’ or comment in the same manner, you’ll be able to determine if there is need to address their complaints.

It moves to action. Think of it-without social media, how would you know what your customers really feel about your product? How would you know if you have to change  your strategies or something?  You wouldn’t. You’d be in the dark just hoping your doing the right thing and chances are by the time you realize your unpopularity, you would  have had a lot of losses made.  With internet rage though, you get to change course before it’s too late.

What should y0u do about it? Blocking or banning people who tend to post ‘negative’ comments on  your wall really won’t get you anywhere. If you block them on your page, they simply might start a new page focused on ‘bringing you down’! Yep, a thousand ‘angry’ comments is far better and easier to deal with than a thousand ‘pages’. The truth is, internet rage can be used to  your benefit. You can address serious concerns as they come and change  your company’s direction with these comments.

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First of all, is can and should you trust anyone when it comes to the internet? I mean, we all know whatever goes on there stays there so why bother? Well, the fact doesn’t change that Facebook and Google are two of the most effective marketing tools a company can use out there. Whether you find them safe or not- if you want to compete, YOU MUST USE THEM!

This being said, the question is which of the two deserves to be trusted more? Well, many would answer Google and I do agree with them. Think about these simple facts that really make you think twice before you trust Facebook.

• The man behind the book. When you compare the men behind Google and Facebook, it’s quite clear who deserves to be trusted more. I mean, how can you compare the ‘college guy’ Mark Zuckerburg to the two MEN who founded Google? It’s discriminating or anything, it’s just that it matters. Facebook is basically a ‘college project’ that happened to become popular. The only reason why businesses seem to flock to it is just because of the audience it’s been able to reach-nothing more.
• The trend in privacy settings. We all heard about the issue that came about because Facebook added the new face tagging thing without informing users first. Now if you ask me, someone who can do those things behind my back really is’t someone I’d like to trust. Compare that with Google, well let’s say they’ve never been any privacy issues.

Whatever happened to being fair, giving the benefit of the doubt and not judging you may ask? When it comes to privacy, you really have to take sides. Your reputation is at stake-that’s definitely not something you’d want to gamble with.

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